January 14, 2021
Very Helpful"Very good communications. I knew right when to expect their arrival. They quickly planned out and efficiently took care of what was needed. As usual, the dryer vent had a lot more buildup than the chimney. They made sure that my reasons for hiring a chimney sweep were resolved. Very easy to talk with. Their experience showed as they quickly and proactively dealt with potential issues. Thanks The Chimney Sweep!"
January 14, 2021
"Spectacular Customer Service ! I was told by another chimney cleaning company that I would have to have the entire inside of my fireplace redone before using it. I am thrilled I called The Chimney Sweep in Tyler, Texas for a second opinion !! Fireplace does NOT need any work !!! And they took the time to inspect the entire fireplace and make recommendations how to clean and make the inside of the fireplace look like a welcome addition to my home !! Also, shared valuable insight on not painting the brick around the fireplace for safety reason ! Exciting to hear it is a well operated family business. Son and grandson did the work for my fireplace. Thrilled to know The Chimney Sweep in Tyler, Texas will continue for another two generations. Superb Work !! "
May 8, 2020
"Great service with a smile . Had or chimney cap in less than 4 days."
November 25, 2019
Outstanding Service"Glad we found this company. We have been unable to use our fireplace due to smoke drafting back into the house. They thoroughly cleaned the chimney and insert; put everything back into place and showed us how to properly use the fireplace. Well worth the money! As other reviewers have noted, they are very friendly, knowledgeable and don't leave a mess. We will most definitely call them again!"
November 12, 2019